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Johnson’s® CottonTouch™ newborn lotion with a heart sticker

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Johnson’s® line of baby products

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Frequently Asked Questions

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For an immediate response or to report an adverse event or a side effect from our products, please call us at 1-866-565-2229 M-F 9-5:30 ET. For all other comments, questions, and feedback about our products, please email us. Please note: our response time to emails is typically between 48-72 hours.

Our Mission

For nearly 125 years Johnson’s mission has been to create the gentlest baby products in the world.