We recommend replacing products annually to make sure you're getting the best experience. But a good rule of thumb is that products without expiration dates (like cosmetics) are stable for 3 years from the time of manufacture, as long as they are stored at room temperature. You can find the manufacture date by the product lot number, located on the back, side or bottom of the product or embossed on the crimped end of the tube. It'll say LOT, followed by four numbers and then a letter (like LOT 0913L). The manufacture is the fourth digit. (So Lot 0913L was made in 2013, and is therefore good until 2016.) If you are interested in determining the exact age of a specific product, give us a call with the lot number and we will help you out.
We want to thank you for making our products a part of your family’s life! Become a Care Club member and get even more from JOHNSON’S® by signing up so you can start earning points and rewards. You'll also get immediate access to activities, exclusive offers and helpful advice for healthy living. Join today by visiting https://mycareclubrewards.com/.
The decision to discontinue talc-based JOHNSON’S® Baby Powder product was made as part of a broader decision tied to COVID-19 that will phase out products that are in low consumer demand. However, we still offer our corn-starch based baby powder which can be found here.
All of our ingredients are intentionally chosen and play a key role in making products that are gentle for baby. If you’d like to learn more about our ingredients, please visit www.johnsonsbaby.com/safety-standards
For an immediate response or to report an adverse event or a side effect from our products, please call us at 1-866-565-2229 M-F 9-5:30 ET. For all other comments, questions, and feedback about our products, please email us. Please note: our response time to emails is typically between 48-72 hours.