Skip to main content

Name

JOHNSON’S® baby lotion

 JOHNSON’S® baby Lotion
1 2 3 4 5 4.52 of 5

Breakdown

1
2
2
0
3
2
4
4
5
25
Reviews
1 2 3 4 5
33 reviews 30 out of 33 (91%) recommend this product Write a review

Average Ratings

Overall
1 2 3 4 5
4.5
1 - 8 of 34 Reviews
Rating: 
1 2 3 4 5
Submission Date: 
1 month 2 days ago

Baby lotion irritated my grandson's skin!

Review Questions: 
Age: 45-54
State: Louisiana
Review Text: 
My daughter and I used Johnson's Baby Lotion on her 2-week old son and that was a disaster! He broke out in an awful rash everywhere that I used the product. It created red whelps on his face, legs, arms, neck, stomach, and back! Although we stopped using the product after only two days, the rash became so bad that we had to take him to the doctor for treatment. He is now 7-weeks old and we are still treating his skin. At this time, his skin has peeled, changed colors, and has become rough and scaly. He once had even, brown-toned skin; it is now patchy (light and dark), especially in his face. As his grandmother and the one who applied the lotion to his skin, I am extremely distressed because I hate to think that I might have caused permanent damage to his baby skin (eczema). Needless to say, I do not recommend this product. We will continue to use moisturizers and pray that his skin will return to its pre-Johnson's state . . . brown and beautiful!
Nickname: 
DeNecie
Location: 
Cotton Valley
Client Responses: 
Response from Johnson and Johnson, JOHNSON'S® Baby, Consumer Care Center 1 month 2 days ago
Thank you for letting us know about the experience your baby had with our product. We are so sorry hear it has been an unpleasant experience. We would like to learn more about what happened since this is not typical. Please call our Consumer Care Center at 1-866-565-2229. Our specialists are available Monday-Friday 8AM-8PM EST.
Report: 
Rating: 
1 2 3 4 5
Submission Date: 
1 month 4 weeks ago

Has the formula been changed again?

Review Questions: 
Age: 35-44
State: California
Review Text: 
I have been using Johnsons baby lotion for many years, swore by it, and only went off it for a short time a few years ago when you changed the formula and it brought me out in a rash- happily, soon afterwards you reverted to the original formula again. Lately though, coinciding with the 'no parabens' mention on the label, my skin has started reacting to the lotion quite badly- tonight's looked in the mirror after using it and my face was red and stinging, with a rash and even some hives! I have had to stop using it...so disappointed because it used to really help my skin.
Nickname: 
Terry's girl
Location: 
Anaheim
Client Responses: 
Response from Johnson and Johnson, Johnson's Baby, Consumer Care 1 month 3 weeks ago
We are very sorry to hear about your experience with our product. We take complaints very seriously and we would like to gather some information about what happened. Please call our Consumer Care Center at 1-866-565-2229. Our specialists are available Monday-Friday 8AM-8PM EST. We look forward to hearing from you.
Report: 
Rating: 
1 2 3 4 5
Submission Date: 
2 months 2 weeks ago

great product

Review Questions: 
Age: 55-65
State: Illinois
Review Text: 
why is this no longer available in the convenient PUMP BOTTLE
Nickname: 
vermilion
Location: 
chicago
Report: 
Rating: 
1 2 3 4 5
Submission Date: 
4 months 1 week ago

Mineral oil should never be used!

Review Questions: 
Age: 25-34
State: New York
Review Text: 
I'm glad the new improved formula does not contain parabens. However, please do consider removing harmful mineral oils from this baby product. I'm sure we all want the best for our babies. Please be responsible and respectful to all consumers. How am I supposed to take Johnson's as a trustworthy brand. Consumers nowadays are very much aware of harmful ingredients so do not reap us off with cheap, unreliable, unsafe product.
Nickname: 
Righteous
Location: 
New york
Report: 
Rating: 
1 2 3 4 5
Submission Date: 
6 months 1 day ago

Not intended for newborn skin...

Review Questions: 
Age: 25-34
State: Virginia
Review Text: 
Cetly Alcohol, Cetearyl Alcohol, Benzyl Alcohol, Stearic Acid, and Oleic Acid....all ingredients found in Johnsons Baby lotion and other Baby products by Johnsons. They say it is safe on newborns, LIES! I used this on my newborn when I ran out of out the product I normally use for sensitive skin, one night and boy I should of never used that little Johnsons Baby Body Wash in her bath, she broke out all over her body with little bumps. Her pediatrician said it was more than likely because of the switch in using JOHNSONS, because the product has alcohol in it. How is any type or alcohol in products good for newborn skin!?!? That is not equip for newborn skin, or any baby skin for that matter. Once back using the product I normally use for her skin and cleared it up quick. I am sticking to that product. JOHNSONS BABY PRODUCTS are not for babys skin! YOU ARE ONLY BUYING THE NAME NOT THE QUALITY OF THE PRODUCT. I am so disappointed. Don't be fooled by the hype!
Nickname: 
Cassr1409
Location: 
Dallas, TX, USA
Client Responses: 
Response from Johnson and Johnson, JOHNSON'S® BABY, Consumer Care Center 6 months 5 hours ago
Thank you for taking the time to let us know about this. It is not typical of our product to cause reactions. We would like to learn more about your experience as we take adverse events very seriously. Please give us a call at 1-866-565-2229 Monday through Friday 8AM-8PM EST, and one of our care specialist will be able to give you more personalized attention on this matter. We hope to hear from you soon!
Report: 
Rating: 
1 2 3 4 5
Submission Date: 
8 months 4 weeks ago

The perfect product for my baby PERFECT SKIN!

Review Questions: 
Age: 25-34
State: Texas
Review Text: 
I LOVE this product for my baby. It keeps her skin soft, cuddly, and smelling like a baby should smell (sweet)!
Nickname: 
Ashley_86
Location: 
Houston
Report: 
Rating: 
1 2 3 4 5
Submission Date: 
9 months 5 days ago

cool lotion BY DODI

Review Questions: 
Age: 13-17
State: Florida
Review Text: 
you have the best lotions shampoos cream soap everthing i love jhonson's becoase my famliy buys it i love it forever best shampoo lotions and cream
Nickname: 
dodi2M
Location: 
cairo egypt maddi
Report: 
Rating: 
1 2 3 4 5
Submission Date: 
11 months 1 week ago

THANK YOU for changing the formula!!!

Review Questions: 
Age: 25-34
State: New York
Review Text: 
I am SO happy that you've reformulated your baby care products to eliminate formaldehyde and 1,4-dioxane, two chemicals which have been linked to cancer. It's great to know that a company as large as Johnson & Johnson is taking steps to remove toxic ingredients from personal care products, especially those made for babies and children. The reason I'm giving this product just four stars instead of five is that your ingredients list still has parabens, which have also been linked to cancer.
Nickname: 
MrsMHalpern
Location: 
Report: