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JOHNSON’S® baby lotion

 JOHNSON’S® baby Lotion
1 2 3 4 5 4.20 of 5

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Reviews
JOHNSON’S® baby lotion
1 2 3 4 5
40 reviews 33 out of 40 (83%) recommend this product Write a review

Average Ratings

Overall
1 2 3 4 5
4.2
1 - 8 of 40 Reviews
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JOHNSON’S® baby lotion
Rating: 
1 2 3 4 5
Submission Date: 
1 month 2 weeks ago

not mild towards sensitive skin!

Review Questions: 
Age: 13-17
State: South Carolina
Review Text: 
I am a 15 year old girl who happens to have very dry (eczema-prone) skin on my arms. This makes it difficult for me to find a lotion which would not cause rashes to blow up all over them. However, since I believed that J&J is a trustworthy brand (& also the fact that baby lotion would be milder on the skin), I decided to try it and for the first few days, it was good! No rashes appeared and my skin felt moisturized. Unfortunately on the fourth day, my skin had itchy bumps all over and it was terrible. I had formed new scars because of the horrible itch. After stopping the lotion usage for a day, my skin felt less itchy and it wasn't as red as before. I hope that J&J will try to improve this product so as to cater to the needs of the eczema-prone. After all, babies might also have a terrible allergic reaction like me.
Nickname: 
15girl
Location: 
Singapore
Client Responses: 
Response from Johnson and Johnson, JOHNSON'S®, Consumer Care 1 month 2 weeks ago
We are very sorry to hear about your experience with our product, 15 girl, and we appreciate the time you took to let us know about this. This is definitely not typical of our product and we would like to gather more information about this. Please call our Consumer Care Center at 1-866-565-2229. Our specialists are available Monday-Friday 8AM-8PM EDT. We hope to hear from you.
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JOHNSON’S® baby lotion
Rating: 
1 2 3 4 5
Submission Date: 
2 months 2 days ago

Johnsons baby lotion is my favourite

Review Questions: 
Age: 25-34
State: New Jersey
Review Text: 
Love this product. I have nothing more to say. Johnsonsbaby is the best. I swear by all the Johnsons products
Nickname: 
jbaby
Location: 
Skillman
Report: 
JOHNSON’S® baby lotion
Rating: 
1 2 3 4 5
Submission Date: 
2 months 1 week ago

As an adult I use this product

Review Questions: 
Age: 55-65
State: Alabama
Review Text: 
I have used this product with my child and my grandchildren. But I love using this lotion myself. It works well with my perfume and everyone complements me on how good I smell. When asked what kind of lotion I use and I reply baby lotion they always say it's a refreshing clean smell. I love it!
Nickname: 
Gems
Location: 
Clanton, AL, USA
Report: 
JOHNSON’S® baby lotion
Rating: 
1 2 3 4 5
Submission Date: 
2 months 3 weeks ago

ONE UNHAPPY "MA"

Review Questions: 
Age: 18-24
State: California
Review Text: 
I have used Johnson's baby shampoo, also have used the head-to-toes body wash for my four month old. Both of them were gifts. I would say I have no problems with it. When I asked my husband to get me a baby lotion that would be good for her hands and face the Pharmacy did recommended the Johnson's baby lotion. All three times I have used it on her she ended up with bunch of tiny bumps on her face (allergies), itchy nose, eyes and Sleepless nights (Non stop itching) When I stopped using it is when she didn't itch her face and slept longer. Even reading the ingredients on the back isn't so pleasing. I would NEVER EVER buy this item again.
Nickname: 
May
Location: 
Toronto, ON, Canada
Client Responses: 
Response from Johnson and Johnson, JOHNSON'S, Consumer Care 2 months 2 weeks ago
We are so sorry that your daughter had this experience with our lotion. This is something we would not expect and we want to learn more about what happened. Please call us at 1-866-565-2229, we're open Monday through Friday, 8 AM-8 PM EST. We hope to hear from you soon.
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JOHNSON’S® baby lotion
Rating: 
1 2 3 4 5
Submission Date: 
3 months 2 weeks ago

Perfect for babies delicate skin

Review Questions: 
Age: 35-44
State: New York
Review Text: 
I use this lotion whenever I bath my 7 month old and it is just terrific! It has a wonderful light smell and does a great job moisturizing my son's delicate skin. I recommend this lotion for babies with normal or sensitive skin.
Nickname: 
ally36
Location: 
New York, NY, USA
Report: 
JOHNSON’S® baby lotion
Rating: 
1 2 3 4 5
Submission Date: 
3 months 2 weeks ago

Not the best for infants!!!

Review Questions: 
Age: 25-34
State: Michigan
Review Text: 
For toddlers+ this is a great lotion. Suited perfectly fot their skin. However, for infants, the lotion actually works the opposite way on them and tends to dry them out. Newborns tend to have extra dry skin (considering they lived in water for 40 weeks, it makes sense the air would dry them out.)
Nickname: 
MommaBear
Location: 
Client Responses: 
Response from Johnson and Johnson, JOHNSON'S® Baby, Consumer Care Center 3 months 2 weeks ago
Thank you for your review, MommaBear. We would like to speak with you to gather more information about your experience because it is not typical. We take the well-being of our smallest fans seriously. Please call our consumer care center at 1-866-565-2229 between Mon-Fri 8AM-8PM EST. We look forward to hearing from you. Thank you!
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JOHNSON’S® baby lotion
Rating: 
1 2 3 4 5
Submission Date: 
4 months 4 weeks ago

Baby lotion irritated my grandson's skin!

Review Questions: 
Age: 45-54
State: Louisiana
Review Text: 
My daughter and I used Johnson's Baby Lotion on her 2-week old son and that was a disaster! He broke out in an awful rash everywhere that I used the product. It created red whelps on his face, legs, arms, neck, stomach, and back! Although we stopped using the product after only two days, the rash became so bad that we had to take him to the doctor for treatment. He is now 7-weeks old and we are still treating his skin. At this time, his skin has peeled, changed colors, and has become rough and scaly. He once had even, brown-toned skin; it is now patchy (light and dark), especially in his face. As his grandmother and the one who applied the lotion to his skin, I am extremely distressed because I hate to think that I might have caused permanent damage to his baby skin (eczema). Needless to say, I do not recommend this product. We will continue to use moisturizers and pray that his skin will return to its pre-Johnson's state . . . brown and beautiful!
Nickname: 
DeNecie
Location: 
Cotton Valley
Client Responses: 
Response from Johnson and Johnson, JOHNSON'S® Baby, Consumer Care Center 4 months 4 weeks ago
Thank you for letting us know about the experience your baby had with our product. We are so sorry hear it has been an unpleasant experience. We would like to learn more about what happened since this is not typical. Please call our Consumer Care Center at 1-866-565-2229. Our specialists are available Monday-Friday 8AM-8PM EST.
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JOHNSON’S® baby lotion
Rating: 
1 2 3 4 5
Submission Date: 
5 months 3 weeks ago

Has the formula been changed again?

Review Questions: 
Age: 35-44
State: California
Review Text: 
I have been using Johnsons baby lotion for many years, swore by it, and only went off it for a short time a few years ago when you changed the formula and it brought me out in a rash- happily, soon afterwards you reverted to the original formula again. Lately though, coinciding with the 'no parabens' mention on the label, my skin has started reacting to the lotion quite badly- tonight's looked in the mirror after using it and my face was red and stinging, with a rash and even some hives! I have had to stop using it...so disappointed because it used to really help my skin.
Nickname: 
Terry's girl
Location: 
Anaheim
Client Responses: 
Response from Johnson and Johnson, Johnson's Baby, Consumer Care 5 months 3 weeks ago
We are very sorry to hear about your experience with our product. We take complaints very seriously and we would like to gather some information about what happened. Please call our Consumer Care Center at 1-866-565-2229. Our specialists are available Monday-Friday 8AM-8PM EST. We look forward to hearing from you.
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