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JOHNSON'S® NO MORE TANGLES® conditioner

1 2 3 4 5 3.84 of 5

Breakdown

5
37
4
2
3
1
2
0
1
15

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Reviews
1 2 3 4 5
55 reviews 70% recommend this product Write a Review

Average Ratings

Overall
1 2 3 4 5
3.8
1 - 8 of 55 Reviews
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Rating: 
1 2 3 4 5
Submission Date: 
4 weeks 10 hours ago

Listen to us and bring back the leave in!!

Review Questions: 
Where do you usually purchase this product?: Walmart
Are you a parent?: No
State: California
What influenced your purchase?: Other
Do you consider JOHNSON’S® to be an expert in baby care?: No
Is JOHNSON’S® a brand you trust?: No
Age: 25-34
Review Text: 
I bought this thinking I finally found the leave in conditioner that I loved, it's not its trash. It smells funny and doesn't do a thing to help with the tangles. It's seems like you had a very loyal customers and you've managed to make them all quit buying any of your products.
Nickname: 
Thegurlearl
Location: 
Madera
Report: 
Rating: 
1 2 3 4 5
Submission Date: 
1 month 4 weeks ago

Why change a good thing?!

Review Questions: 
Where do you usually purchase this product?: Target
Are you a parent?: Yes
State: Texas
Child age: under 1 year old
What influenced your purchase?: Friend
Do you consider JOHNSON’S® to be an expert in baby care?: No
Is JOHNSON’S® a brand you trust?: No
Age: 25-34
Review Text: 
This conditioner is trash I accidentally purchased it thinking it was the amazing leave in I'd used years ago on my first born. Not the case! This one is too thick, smells funny, and doesn't do a thing to detanglw. I want the old stuff back!!!!
Nickname: 
Momof3
Location: 
Conroe
Client Responses: 
Response from Johnson and Johnson, Johnson's Baby, Consumer Service 1 month 4 weeks ago
Thanks for taking time to write this review! We're sorry to hear the conditioner didn't work for you, and can understand your frustration when a product you love changes. We'd like to hear more about what you didn't like about the product, so please give us a call at 1-866-565-2229. We're available Monday-Friday between 9A-5:30P ET. We look forward to hearing from you!
Report: 
Rating: 
1 2 3 4 5
Submission Date: 
2 months 2 days ago

Conditioner

Review Questions: 
Where do you usually purchase this product?: Target
Are you a parent?: Yes
State: Ohio
Child age: 1-3 years old
What influenced your purchase?: Other
Do you consider JOHNSON’S® to be an expert in baby care?: Yes
Is JOHNSON’S® a brand you trust?: Yes
Age: 35-44
Review Text: 
Bring back the leave in conditioner. Need it to detangle curly, morning bed head! Help!
Nickname: 
Jill
Location: 
Strongsville
Report: 
Rating: 
1 2 3 4 5
Submission Date: 
2 months 2 weeks ago

Bring back the leave-in

Review Questions: 
Where do you usually purchase this product?: Target
Are you a parent?: Yes
State: Minnesota
Child age: 7-10 years old
What influenced your purchase?: Other
Do you consider JOHNSON’S® to be an expert in baby care?: No
Is JOHNSON’S® a brand you trust?: No
Age: 45-54
Review Text: 
Please bring back the leave-in conditioner!! Old formulation was so much better and easier to use. I used to be dead loyal to the brand. Not anymore.
Nickname: 
Ex-loyal customer
Location: 
St Paul
Report: 
Rating: 
1 2 3 4 5
Submission Date: 
3 months 2 days ago

Don’t buy this!

Review Questions: 
Where do you usually purchase this product?: Grocery Store
Are you a parent?: Yes
State: New Jersey
Child age: 1-3 years old
What influenced your purchase?: Other
Do you consider JOHNSON’S® to be an expert in baby care?: No
Is JOHNSON’S® a brand you trust?: No
Age: 13-17
Review Text: 
I just used this conditioner on my 3 year old son and when I rinsed it out, I ran my fingers through his hair ....and his hair was falling out!!! I was drying his hair with paper towel and just pat dry and some of his hair was still falling out! This is my first experience ever on any shampoo on my son that made his hair falling out! I’m so angry and scared right now! Definitely won’t use this anymore!!!!!!!
Nickname: 
pburns72
Location: 
Client Responses: 
Response from Johnson and Johnson, Johnson's Baby, Company Services 3 months 1 day ago
We are so sorry to hear this and wouldn't expect it. Please give us a call at 1-866-565-2229 so we can learn more about this. We're available Monday-Friday, 9AM-5:30PM ET. We hope to speak with you soon.
Report: 
Rating: 
1 2 3 4 5
Submission Date: 
3 months 2 weeks ago

Disappointed

Review Questions: 
Where do you usually purchase this product?: Target
Are you a parent?: Yes
State: Ohio
Child age: 4-6 years old
What influenced your purchase?: Other
Do you consider JOHNSON’S® to be an expert in baby care?: Yes
Is JOHNSON’S® a brand you trust?: Yes
Age: 35-44
Review Text: 
I was using the LEAVE-IN cream conditioner for my boys for the past 5+ years. The rinse out conditioner and the leave in spray are FAR INFERIOR! BRING BACK THE LEAVE-IN CREAM CONDITIONER! Until then, I'm switching from Johnson&Johnson!
Nickname: 
MomOfBoys
Location: 
Columbus
Report: 
Rating: 
1 2 3 4 5
Submission Date: 
3 months 2 weeks ago

Bring it Back!

Review Questions: 
Where do you usually purchase this product?: Target
Are you a parent?: Yes
State: Florida
Child age: 4-6 years old
What influenced your purchase?: Other
Do you consider JOHNSON’S® to be an expert in baby care?: No
Is JOHNSON’S® a brand you trust?: No
Age: 35-44
Review Text: 
This is not the same leave in conditioner. My daughter has long curly hair, and the now discontinued version was the one we counted on and used daily. I will no longer buy any Johnson’s Baby products, since the old version was discontinued. Poor product management!
Nickname: 
AA
Location: 
Stuart
Report: 
Rating: 
1 2 3 4 5
Submission Date: 
3 months 3 weeks ago

BRING BACK THE OLD LEAVE IN CONDITIONER

Review Questions: 
Where do you usually purchase this product?: Drugstore
Are you a parent?: Yes
State: Rhode Island
Child age: over 18 years old
What influenced your purchase?: Other
Do you consider JOHNSON’S® to be an expert in baby care?: Yes
Is JOHNSON’S® a brand you trust?: Yes
Age: Over 65
Review Text: 
YOU HAVE TO RINSE OUT THE NEW PRODUCT....THE OLD ONE YOU COULD LEAVE IN IT WAS MUCH BETTER
Nickname: 
BIGMITTS
Location: 
Cranston, RI, USA
Report: 
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