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JOHNSON’S® baby HEAD-TO-TOE® wash

JOHNSON’S® baby HEAD-TO-TOE® Wash
1 2 3 4 5 4.04 of 5

Breakdown

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Reviews
1 2 3 4 5
230 reviews 179 out of 230 (78%) recommend this product Write a review

Average Ratings

Overall
1 2 3 4 5
4.0
1 - 8 of 231 Reviews
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Rating: 
1 2 3 4 5
Submission Date: 
2 weeks 2 days ago

new improved formula is not an improvement

Review Questions: 
Age: 35-44
State: California
Review Text: 
I have been using the Head to Toe wash for 7 years on my acne-prone skin and it was wonderful up until a month or two ago when I started breaking out with no explanation. I have been mostly clear for the last 5 years and suddenly I am breaking out like I haven't done in forever. I changed nothing about my routine. Then I discovered there had been a change in this wash. WHY would you change it?? Please bring back the old formula.
Nickname: 
barb9000
Location: 
Los Angeles
Client Responses: 
Response from Johnson and Johnson, JOHNSON'S® Baby, Consumer Care 2 weeks 2 days ago
Thank you for your review, Barb9000. We are sorry to hear about your experience. We would like to speak with you to gather more information since this is not typical. Please call our consumer care center at 1-866-565-2229 between Mon-Fri 8AM-8PM EST. We look forward to hearing from you. Thank you!
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Rating: 
1 2 3 4 5
Submission Date: 
3 weeks 3 days ago

Why did it change??

Review Questions: 
Age: 35-44
State: California
Review Text: 
I have three kids. One of my most favorite smells and one that brings back sweet memories of my kids as newborns is holding them right after a bath with Johnson and Johnson's baby wash. Sadly, they changed the smell. I miss that original smell. Now when bathing my third child the smell is much too strong and smells much too "mature" if that makes sense. Also, my third child has moderate eczema and it seems like this new formula is more drying and worsens it. Johnson & Johnson, please change it back.
Nickname: 
Elizabeth
Location: 
Walnut Creek
Client Responses: 
Response from Johnson and Johnson, JOHNSON'S® Baby, Consumer Care 3 weeks 3 days ago
Thank you for your review, Elizabeth. We would like to speak with you to gather more information about your experience because this is not typical. Please call our consumer care center at 1-866-565-2229 between Mon-Fri 8AM-8PM EST. We look forward to hearing from you. Thank you!
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Rating: 
1 2 3 4 5
Submission Date: 
3 weeks 6 days ago

Safest infant and young toddler wash by far!

Review Questions: 
Age: 25-34
State: Michigan
Review Text: 
I strongly recommend this product. I have a 2 year old son and I have only ever used ONLY Johnson $ Johnson head-to-Toe! The chemicals are not to harsh for my son, and it keeps him smelling fresh all day long. Which is saying something considering he does nothing but run. lol. If you are worried about the effects baby soap can have on your baby, this is the brand for you!!!!
Nickname: 
MommaBear
Location: 
Belleville
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Rating: 
1 2 3 4 5
Submission Date: 
4 weeks 1 day ago

Would Chanel change the scent of No.5?

Review Questions: 
Age: 55-65
State: South Carolina
Review Text: 
I don't know who made the decision to change the scent, but they should be reprimanded. Would CoCo Chanel allow someone in her company to change Chanel No.5 perfume? I think not. It's not good business sense to change a pleasant, memorable and iconic scent of a baby product to one that smells like bug spray. I think the "New Improved" (lol) formula should be pulled from the shelves and go back to the original formula. I don't have a child, but I use this to wash my face rather than soap. Currently I am using a store brand baby wash instead. I am glad to see that others are voicing their displeasure with the change. So, J&J, when might we see our beloved original product again?
Nickname: 
Cookie
Location: 
Florence
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Rating: 
1 2 3 4 5
Submission Date: 
1 month 6 days ago

New formula is horrible!

Review Questions: 
Age: 25-34
State: Texas
Review Text: 
This was our favorite baby wash until they came out with the "new and improved formula!!" It is too strong and is just horrible! I hope they will change back to the original! The original was one of the best products ever!
Nickname: 
PatriciaB
Location: 
El Paso
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Rating: 
1 2 3 4 5
Submission Date: 
1 month 1 week ago

"Improved Formula" scent

Review Questions: 
Age: 35-44
State: Texas
Review Text: 
I will NOT buy this anymore and can no longer recommend the product. The new scent is terrible and too strong. My daughter starts sneezing as soon as I use this and I think it's because the scent is too strong. Never had problems with the original scent.
Nickname: 
Zoe101
Location: 
SA
Client Responses: 
Response from Johnson and Johnson, JOHNSON'S® Baby, Consumer Care 1 month 1 week ago
Thank you for your review, Zoe101. We would like to speak with you to gather more information about your daughter's experience. Please call our consumer care center at 1-866-565-2229 between Mon-Fri 8AM-8PM EST. We look forward to hearing from you. Thank you!
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Rating: 
1 2 3 4 5
Submission Date: 
1 month 1 week ago

Sad to see it was changed

Review Questions: 
Age: 35-44
State: Nebraska
Review Text: 
After my daughter was born 7 years ago I started using this on myself as an eye make up remover and face wash. It was so gentle and tear free it worked perfect. I had to buy a new bottle recently and had no idea the formula had changed, but as soon as I smelled it I realized something was wrong. The smell is not bad, but a bit too strong. Sadly, after using it a few times my face started breaking out badly. I knew it was the baby wash. I'm worried to even use it on my kids with their skin being sensitive. I just wish they didn't change something that worked so well and so many families were already able to trust.
Nickname: 
Seven of nine
Location: 
Omaha, NE, USA
Client Responses: 
Response from Johnson and Johnson, JOHNSON'S®, Consumer Care 1 month 1 week ago
Thank you for your review, Seven of nine. We would like to speak with you to gather more information about your experience. Please call our consumer care center at 1-866-565-2229 between Mon-Fri 8AM-8PM EST. We look forward to hearing from you. Thank you!
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Rating: 
1 2 3 4 5
Submission Date: 
1 month 2 weeks ago

dear people,

Review Questions: 
Age: 13-17
State: Indiana
Review Text: 
I think this product is really good. Any baby can use it. Their are babies though that do break out but that's because their allergic to it. That doesn't make this product bad because if so then everything in this world would be bad because theirs so many people that break out from using something. I would recommend using it unless u find that your baby cant use it.
Nickname: 
booboobear7414
Location: 
Cloverdale, IN 46120, USA
Client Responses: 
Response from Johnson and Johnson, JOHNSON'S® Baby, Consumer Care 1 month 2 weeks ago
Thank you for your review, booboobear7414. We would like to speak with you to gather more information about your experience. Please call our consumer care center at 1-866-565-2229 between Mon-Fri 8AM-8PM EST. We look forward to hearing from you. Thank you!
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