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JOHNSON’S® baby HEAD-TO-TOE® wash

JOHNSON’S® baby HEAD-TO-TOE® Wash
1 2 3 4 5 4.24 of 5

Breakdown

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Reviews
1 2 3 4 5
212 reviews 175 out of 212 (83%) recommend this product Write a review

Average Ratings

Overall
1 2 3 4 5
4.2
1 - 8 of 227 Reviews
Rating: 
1 2 3 4 5
Submission Date: 
2 days 10 hours ago

New formula is horrible!

Review Questions: 
Age: 25-34
State: Texas
Review Text: 
This was our favorite baby wash until they came out with the "new and improved formula!!" It is too strong and is just horrible! I hope they will change back to the original! The original was one of the best products ever!
Nickname: 
PatriciaB
Location: 
El Paso
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Rating: 
1 2 3 4 5
Submission Date: 
4 days 5 hours ago

"Improved Formula" scent

Review Questions: 
Age: 35-44
State: Texas
Review Text: 
I will NOT buy this anymore and can no longer recommend the product. The new scent is terrible and too strong. My daughter starts sneezing as soon as I use this and I think it's because the scent is too strong. Never had problems with the original scent.
Nickname: 
Zoe101
Location: 
SA
Client Responses: 
Response from Johnson and Johnson, JOHNSON'S® Baby, Consumer Care 3 days 17 hours ago
Thank you for your review, Zoe101. We would like to speak with you to gather more information about your daughter's experience. Please call our consumer care center at 1-866-565-2229 between Mon-Fri 8AM-8PM EST. We look forward to hearing from you. Thank you!
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Rating: 
1 2 3 4 5
Submission Date: 
1 week 1 day ago

Sad to see it was changed

Review Questions: 
Age: 35-44
State: Nebraska
Review Text: 
After my daughter was born 7 years ago I started using this on myself as an eye make up remover and face wash. It was so gentle and tear free it worked perfect. I had to buy a new bottle recently and had no idea the formula had changed, but as soon as I smelled it I realized something was wrong. The smell is not bad, but a bit too strong. Sadly, after using it a few times my face started breaking out badly. I knew it was the baby wash. I'm worried to even use it on my kids with their skin being sensitive. I just wish they didn't change something that worked so well and so many families were already able to trust.
Nickname: 
Seven of nine
Location: 
Omaha, NE, USA
Client Responses: 
Response from Johnson and Johnson, JOHNSON'S®, Consumer Care 5 days 14 hours ago
Thank you for your review, Seven of nine. We would like to speak with you to gather more information about your experience. Please call our consumer care center at 1-866-565-2229 between Mon-Fri 8AM-8PM EST. We look forward to hearing from you. Thank you!
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Rating: 
1 2 3 4 5
Submission Date: 
1 week 4 days ago

dear people,

Review Questions: 
Age: 13-17
State: Indiana
Review Text: 
I think this product is really good. Any baby can use it. Their are babies though that do break out but that's because their allergic to it. That doesn't make this product bad because if so then everything in this world would be bad because theirs so many people that break out from using something. I would recommend using it unless u find that your baby cant use it.
Nickname: 
booboobear7414
Location: 
Cloverdale, IN 46120, USA
Client Responses: 
Response from Johnson and Johnson, JOHNSON'S® Baby, Consumer Care 1 week 3 days ago
Thank you for your review, booboobear7414. We would like to speak with you to gather more information about your experience. Please call our consumer care center at 1-866-565-2229 between Mon-Fri 8AM-8PM EST. We look forward to hearing from you. Thank you!
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Rating: 
1 2 3 4 5
Submission Date: 
2 weeks 1 day ago

Hate the new "improved" formula!

Review Questions: 
Age: 35-44
State: Georgia
Review Text: 
The new scent is too strong. Why change a great product?
Nickname: 
Alrich2
Location: 
Savannah, GA, USA
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Rating: 
1 2 3 4 5
Submission Date: 
3 weeks 1 day ago

Baby rash

Review Questions: 
Age: 25-34
State: Alabama
Review Text: 
we have been using this product for such a long time but recently my child had developed serious rashes all over her body. On showing this our gp, he advised not to use any Johnson and Johnson products.
Nickname: 
ahamed
Location: 
Belfast, Belfast, UK
Client Responses: 
Response from Johnson and Johnson, , Johnson's Baby 3 weeks 16 hours ago
Thank you for your review. This is not a typical experience with our product, so we would like to learn more from you. If you could, please call our consumer care center at 1-866-565-2229 Monday- Friday 8am- 8pm.
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Rating: 
1 2 3 4 5
Submission Date: 
3 weeks 4 days ago

Hate the new formula's scent

Review Questions: 
Age: 25-34
State: Oregon
Review Text: 
Tonight I opened a new bottle of Head To Toe wash and was very disappointed to find out that the new formula has a new, and unpleasant, scent. I have always loved the original scent and associate babies with it. I loved to wash my daughter and smell her hair afterwards. Now it just smells strange, like some sort of perfume. I will not buy this again unless the smell is changed back.
Nickname: 
CarolPsyd
Location: 
Portland, OR, USA
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Rating: 
1 2 3 4 5
Submission Date: 
3 weeks 5 days ago

Horrible Smell

Review Questions: 
Age: 35-44
State: Georgia
Review Text: 
Got this in a baby shower gift and what a waste of the person's money. The smell is awful!! At first I thought it was just me but I was talking to a family member and she said the same thing. Said her 4 year old daughter commented that she did not want to use it because of the smell.
Nickname: 
Melito77
Location: 
Kennesaw
Report: